Privacy Policy

1. Introduction

Curb's Property Services ("Company," "we," "us," or "our"), located at Waynesboro, Pennsylvania 17268, operates the website usecurbs.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing/service address when you request a quote or contact us.
• Service Information: Details about the property services you request, including property address, service type, and scheduling preferences.
• Communications: Records of correspondence, including emails, text messages, and phone call logs, when you communicate with us.
• Usage Data: Information automatically collected when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our property services
• To respond to your inquiries and provide customer support
• To send you quotes, invoices, service confirmations, and scheduling reminders
• To send promotional communications about our services (you may opt out at any time)
• To send text messages (SMS) for appointment reminders and service updates when you have provided your mobile number and consented to receive such messages
• To improve our website and services based on usage patterns
• To comply with legal obligations

4. Text Message (SMS) Communications

By providing your mobile phone number and consenting to receive text messages from Curb's Property Services, you agree to receive SMS messages including appointment reminders, service updates, and promotional offers. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

We do not sell or share your mobile phone number with third parties for their marketing purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering services (e.g., scheduling software, payment processors, email providers). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Customer records are typically retained for a minimum of five (5) years for business and tax purposes.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to opt out of SMS communications by replying STOP

To exercise any of these rights, please contact us at [email protected] or call (717) 229-9539.

9. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

10. Third-Party Links

Our website may contain links to third-party websites, including our Spotify artist page and social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: