Snow

How we work

How many inches before you come out?

Two. That is the published trigger and it applies to every property we clear. You do not have to call and we do not have to make a judgement call about whether your storm counted.

Why publish a trigger at all?

Because almost every complaint about a snow contractor is really a complaint about not knowing. A published number can be held against us, which is the point of publishing it.

What if a driveway or a mailbox gets damaged?

We are fully insured, and we will show you the certificate. That is the honest answer to the question behind the question, which is what happens if something goes wrong.

About the work itself

These are true whoever does the job. We have answered them properly because knowing the trade is the argument.

Per-push or seasonal, which is right for my property?

It is a question of who carries the risk of the weather. Per-push means a mild winter costs you little and a brutal one costs you a lot. Seasonal means you pay the same either way and the contractor absorbs the variance. Commercial sites with a liability exposure usually want the predictability; a residential driveway often does not need it.

How soon does a sidewalk legally have to be cleared?

It depends on the municipality, and this is genuinely local, boroughs and townships across Franklin and Washington County set their own windows, commonly measured in hours after the snow stops. Because it varies street by street, check your own municipality's ordinance rather than trusting a number from anywhere else. The liability for a fall usually follows the property owner regardless of who was contracted to clear it.

Should I use rock salt or calcium chloride?

They stop working at different temperatures, which is the practical difference. Rock salt is cheap and effective down to around twenty degrees Fahrenheit, then falls off a cliff. Calcium chloride keeps working much colder and generates its own heat as it dissolves. Both damage concrete and both harm plantings at the edges, calcium chloride is gentler on concrete, harder on vegetation. On new concrete, use neither in the first winter.